Last updated: January 2026
At Desuku (https://desuku.in), we aim to deliver your ethnic wear safely and on time. Please read our Shipping Policy carefully.
1. Shipping Locations
- We currently ship across India
- International shipping is not available at the moment
2. Order Processing Time
- Orders are processed within 1–3 business days
- Orders placed on Sundays or public holidays will be processed on the next working day
Once dispatched, you will receive a shipping confirmation message/email with tracking details.
3. Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Cities/Towns: 5–8 business days
- Remote Areas: 7–10 business days
📌 Delivery times may vary due to courier delays, weather conditions, festivals, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges (if applicable) will be clearly mentioned at checkout
- Any free shipping offers will be displayed on the website or product page
5. Courier Partners
We ship through reliable and trusted courier partners to ensure safe delivery of your orders.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us
- In rare cases of lost shipments, we will coordinate with the courier partner and provide a resolution
📧 Contact Email: support@desuku.in
7. Incorrect Address
- Please ensure your shipping address is accurate
- Desuku is not responsible for delays or non-delivery due to incorrect or incomplete addresses
8. Damaged Packages
If you receive a damaged package:
- Do not accept the delivery if visibly damaged
- If accepted, inform us within 48 hours with clear images/videos