Last updated: January 2026
1. Order Cancellation by Customer
- Orders can be cancelled only before dispatch
- Once the order is shipped, cancellation is not possible
To request cancellation, contact us immediately:
2. Order Cancellation by Desuku
We reserve the right to cancel an order in case of:
- Stock unavailability
- Pricing or product information errors
- Payment issues
- Suspected fraudulent activity
In such cases, a full refund will be initiated.
3. Refund for Cancelled Orders
- Refunds for cancelled orders will be processed to the original payment method
- Refund timelines depend on your bank or payment provider (usually 5–7 business days)
4. Custom or Sale Orders
- Custom-made products (if any) are not eligible for cancellation
- Orders purchased during sale or promotional offers may not be cancellable
5. Contact for Cancellation Support
📧 Email: support@desuku.in
🌐 Website: https://desuku.in